AFD has one goal that dictates how we do business: total customer satisfaction
From a modest beginning of one employee, a cell phone, and a pick-up truck, AFD has grown into an industry leader with multiple established locations supplying quality fuels and lubricants, technology, equipment and services to more than 1000 customers across Western Canada and Alaska. AFD continues to make substantial contributions in many sectors; oil and gas, mining, manufacturing, automotive, trucking, timber, agriculture, heavy industry and aviation.
Despite many changes since its inception in 1989, AFD maintains a strong customer focus with a problem solving approach to business. Accepting the responsibility and the challenge of providing each and every customer with our very best, AFD is committed to the process of continuous improvement.
Our guiding principles for customer satisfaction are:
If we say it - we do it: Our word is our reputation.
Excellence is our goal: We pursue it in all we do.
We lead by example: Our lasting success is achieved through sound business practices.
We work on the right things: Our work must be relevant.
We are socially responsible: The health and safely of our employees and our environment is always a priority.
We invest in our employees: Companies do not provide customer service - people do.
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